Privacy Policy

Last updated: July 2025

Who we are

Your Shutters Suffolk is a plantation shutter supplier and installer serving Suffolk and Essex. When you use this website or contact us about a quote, you may share personal information with us. This policy explains what we collect, how we use it, and your rights.

What we collect

  • Name and contact details (email, phone) when you request a quote or contact us
  • Address or postcode when you book a home survey
  • Any other information you choose to share with us in messages

We do not use cookies beyond what is strictly necessary for the site to function, and we do not use any third-party tracking or advertising scripts.

How we use your information

  • To respond to your enquiry or process your quote request
  • To arrange and confirm a home survey appointment
  • To communicate about your order or installation

We will never sell, rent, or share your personal data with third parties for marketing purposes.

How long we keep it

We retain your contact and order details for up to 7 years for accounting and warranty purposes, after which they are securely deleted.

Your rights

Under UK GDPR you have the right to access, correct, or request deletion of your personal data. To exercise any of these rights, please email us at info@yourshuttersuk.co.uk and we will respond within 30 days.

Contact

If you have any questions about this policy, email us at info@yourshuttersuk.co.uk.